A Rejection-Based Model of Partial Service Termination and Its Impact on Customers' Patronage

Conference paper

Mathieu Béal, Charlotte Lécuyer, Caroline Bayart and Denis Clot

Florida State University

Frontiers in Service Conference (Amelia Island, USA, 27/06/2024–30/06/2024)

29/07/2024

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Title: A Rejection-Based Model of Partial Service Termination and Its Impact on Customers' Patronage
Creators: Mathieu Béal (Author)
Charlotte Lécuyer (Author)
Caroline Bayart (Author)
Denis Clot (Author)
Conference: Frontiers in Service Conference (Amelia Island, USA, 27/06/2024–30/06/2024)
Publisher: Florida State University; Amelia Island
Identifiers: 9917861709453
Academic Unit: MTCI - Marketing, Technology and Customer Insights; Department of Marketing
Language: English
Resource Type: Conference paper
Local Fields: 747312