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Consumer Support for International Non-Profits in Emerging Market: The Role of Cosmopolitanism and Anthropomorphism
Conference paper

Consumer Support for International Non-Profits in Emerging Market: The Role of Cosmopolitanism and Anthropomorphism

M. Deniz Dalman and Subhasis Ray
Graduate School of Management, St. Petersburg University
GSOM Emerging Markets Conference, 5th (Saint Petersburg, Russia, 04/10/2018–06/10/2018)
04/10/2018

Abstract

Non-Profit Organizations Cosmopolitanism Anthropomorphism
Emerging markets have seen tremendous growth in the non-profit sector and they offer excellent opportunities for international nonprofit organizations (NPO). However, international NPOs are not always welcomed in these countries and therefore, marketers need to understand how public perceptions are shaped. In this research, we show that cosmopolitanism impact the moral judgement of the (international) NPO positively. Moreover, results indicate that anthropomorphizing the NPO’s message elevates the moral judgments among consumers who score low on cosmopolitanism.

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