Logo image
Effects of Brand Reputation and Brand Love in Ethical Decision Making
Conference paper

Effects of Brand Reputation and Brand Love in Ethical Decision Making

M. Deniz Dalman and Junhong Min
EMAC, European Marketing Academy
EMAC Annual Conference, 45th (Oslo, Norway, 24/05/2016–27/05/2016)
25/05/2016

Abstract

In this research, authors investigate how brand reputation and brand love affect consumers’ ethical perceptions and their intent to defend the brand in the event of negative publicity. The results indicate that brand reputation influences both consumers’ ethical perceptions and their intent to defend the brand to other consumers after such an event positively, while brand love enhances the impact of ethical perceptions on the intent to defend the brand to other consumers.

Metrics

14 Record Views

Details

Logo image