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When Do Opinion Leaders Spread Word-Of-Mouth?: The Moderating Role of Brand Strength and Performance
Conference paper

When Do Opinion Leaders Spread Word-Of-Mouth?: The Moderating Role of Brand Strength and Performance

M. Deniz Dalman and Junhong Min
Association for consumer research
Annual Conference of the Association for Consumer Research (ACR) Asia-Pacific Conference (Hong Kong, 16/06/2015–21/06/2015)
19/06/2015

Abstract

While Word-of-Mouth (WOM) has been studied extensively in the marketing literature, brand effects on WOM are scarcely researched. In this research our objective is to fill this gap in literature by investigating how and when opinion leaders (vs. other consumers) choose to spread WOM for brands varying in strength.

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