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Antecedents of Luxury Brand Hate: A Quantitative Study
Journal article   Open access   Peer reviewed

Antecedents of Luxury Brand Hate: A Quantitative Study

Douglas Bryson, Glyn Atwal, Peter Hultén and Klaus Heine
Strategic Change, Vol.30(1), pp.35-43
01/01/2021

Abstract

Luxury branding brand hate consumer brand relationship consumer dissatisfaction
This study analyses the relationships of the antecedents of “extreme negative affect” toward luxury brands. The results show that the first‐order predictors of luxury brand hate were negative stereotypes of people who use the luxury brand, consumer dissatisfaction with the brand, and negative word‐of‐mouth. The following three strategic approaches: (a) proactive, (b) neutral, and (c) reactive can be considered as a template to address the causes and implications of brand hate.
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Collaboration types
Domestic collaboration
International collaboration
Citation topics
6 Social Sciences
6.3 Management
6.3.65 Consumer Behavior
Web of Science research areas
Business, Finance
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