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Cracking the Code of Mass Customization
Journal article   Peer reviewed

Cracking the Code of Mass Customization

Fabrizio Salvador, Pablo Martin de Holan and Franck Piller
MIT Sloan Management Review, Vol.50(3), pp.71-78
01/07/2009

Abstract

Most companies can benefit from mass customization, yet few do. The key is to think of it as a process for aligning a business with its customers' needs.
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INCIP_GED_FICJOINT_17028
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