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How mindfulness decreases cyberloafing at work: a dual-system theory perspective
Journal article   Peer reviewed

How mindfulness decreases cyberloafing at work: a dual-system theory perspective

Qian Chen, Yeming Gong, Yaobin Lu and Patrick Y. K. Chau
European Journal of Information Systems, Vol.32(5), pp.841-857
03/09/2023

Abstract

mindfulness dual-system theory mind-wandering cyberloafing smartphone use
Cyberloafing is a prevalent phenomenon in organisations that may cause serious problems. In previous studies, cyberloafing has been studied as planned and intentional behaviour. Interestingly, we have observed that cyberloafing frequently happens when employees use smartphones to assist with work tasks, but they may not necessarily intend to engage in this activity. We distinguish between active and passive cyberloafing and focus on studying the latter. Based on dual-systems theory, we introduce the construct of mindfulness in the exploration of the antecedences and internal mechanism of passive cyberloafing. We conducted a research survey with employees who use smartphones to assist with work tasks and collected 474 valid questionnaires to examine our research model. The results showed that dual systems are associated with cyberloafing by influencing mind-wandering, and mindfulness significantly decreased mind-wandering when using a smartphone. This study analyses cyberloafing from an innovative neuroscience perspective and contributes to the literature by proposing a new classification of cyberloafing behaviour, reveals the internal mechanism of how dual systems impact an individual’s behaviour, and introduces mindfulness as an antecedent factor of dual systems.
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GONG 2022 EJIS How mindfulness decreases cyberloafing at work a dual system theory perspective
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Collaboration types
Domestic collaboration
International collaboration
Citation topics
6 Social Sciences
6.3 Management
6.3.48 Organizational Behavior
Web of Science research areas
Computer Science, Information Systems
Information Science & Library Science
Management
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