Logo image
How to Counter Fake News
Journal article

How to Counter Fake News

Michael Etter, Patrick Haack, Simone Mariconda and Marta PIZZETTI
Harvard business review, Vol.September-October 2025, pp.1-16
Autumn 2025

Abstract

Fake news Corporate conduct Corporate image Disinformation and misinformation hot topic alert Risk management Ethics
Fake news—deliberately fabricated stories designed to go viral—poses escalating risks to corporate reputations. Traditional responses, such as ignoring false claims or issuing corrections, often fail. So what should companies do? Drawing on behavioral research and real-world case studies, the authors present a three-part framework: monitor social resonance to identify the spread and influencers of fake news early; ensure transparency by engaging stakeholders before crises erupt; and activate credible allies to reinforce the truth. A fictional case illustrates how these tactics can shift the narrative and maintain trust. In this age of disinformation, defense against fake news requires more than truth-telling—it demands building and broadcasting the perception that others also reject the falsehoods.
pdf
HBR2025606.03 kB
Restricted Access
url
https://hbr.org/2025/09/how-to-counter-fake-newsView

Metrics

55 Record Views

Details

Logo image