Logo image
Performance evaluation of compact automated parking systems with mobile application and customer service priority
Journal article   Peer reviewed

Performance evaluation of compact automated parking systems with mobile application and customer service priority

Qi Chen, Zhengguo Wang, Yeming Gong, René de Koster and Wanying Amanda Chen
International Journal of Production Research, Vol.59(10), pp.2926-2959
01/05/2021

Abstract

warehousing material handling Facility management compact storage automated parking system Performance evaluation mobile applications
We study a recently introduced smart compact automated parking system (CAPS), deploying straddle carriers, which require little footprint area. The straddle carriers can elevate and move a car over other cars in the horizontal direction in deep storage lanes, thereby considerably increasing the car storage capacity. Customers can reserve a parking space with a mobile application, or just drive in. Customers with booking by mobile application receive priority over the drive-in customers. We build priority queueing network models to evaluate the performance of a CAPS with priority booking under two storage policies. We then develop approximation methods to solve the analytical models and validate them through simulation. Numerical experiments show that the waiting time of a customer with booking can be reduced by 9.2% and 3.4%, respectively, for the dedicated and shared storage policies, compared with systems without priority booking. Then we compare the dedicated and shared storage policies and conduct a sensitivity analysis on the arrival rates of two types of cars. To minimise the expected retrieval time, the optimal ratio of width to height should be around 1.3. Finally, we calculate the investment cost of a CAPS and compare it with a competitive cylindrical automated parking tower.
pdf
IJPR_Gong_202105
Restricted Access

Metrics

10 Record Views

Details

InCites Highlights

These are selected metrics from InCites Benchmarking & Analytics tool, related to this contribution

Collaboration types
Domestic collaboration
International collaboration
Citation topics
4 Electrical Engineering, Electronics & Computer Science
4.84 Supply Chain & Logistics
4.84.2450 Warehouse Optimization
Web of Science research areas
Engineering, Industrial
Engineering, Manufacturing
Operations Research & Management Science
Logo image