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Selling to the urban Chinese in East Asia: Do CSR and value orientation matter?
Journal article   Peer reviewed

Selling to the urban Chinese in East Asia: Do CSR and value orientation matter?

Bala Ramasamy, Matthew C. H. Yeung and Junsong Chen
Journal of Business Research, Vol.66(12), pp.2485-2491
01/12/2013

Abstract

Corporate Social Responsibility (CSR) Confucian values Chinese consumers Value orientation CSR support
Most multinationals have a presence in the East Asian region and target the urban Chinese population. In an effort to win over the loyalty of consumers, Corporate Social Responsibility (CSR) has been used increasingly as a marketing strategy. This paper explores how personal values influence the attitude and behavior towards CSR among Chinese consumers. By collecting data from three major East Asian cities — Hong Kong, Shanghai and Singapore, and employing factor, cluster, conjoint and correspondence analyses, the authors demonstrate that Confucian value orientation can be a powerful antecedent of CSR support.
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Collaboration types
Domestic collaboration
Citation topics
6 Social Sciences
6.3 Management
6.3.385 Corporate Social Responsibility
Web of Science research areas
Business
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