Abstract
Facilities management (FM) is currently shifting emphasis towards a long-term focus through the adoption of maintenance and operation practices that considers the social, environmental, and economic benefits of all business decisions. The FM sector is engaging with a sustainable development agenda as the whole built environment continues to evolve. Brochner et al. [1] argue that digitalization and sustainability are the two main forces that have shaped FM since the 1970s, and this is impacting on the role of facility managers. However, Abbas et al. [2] describe the perception of the FM professions as conservative as one of the challenges in adopting sustainability within the FM profession. A study by Collins et al. [3] that explored the gap between sustainable buildings and sustainable FM believe that there is a need to bridge the traditional gap between design, construction, and FM demands for more effective solutions based on life cycle assessments. The adoption of sustainable FM practices will reduce energy, water, and waste in the maintenance and operation of buildings. However, Lok et al. [4] add that organisational level support is required for the smooth adoption of sustainable FM practices and processes.
