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‘The knowledgeable marketing practitioner’: Practice and professional knowing in marketing work
Journal article   Open access   Peer reviewed

‘The knowledgeable marketing practitioner’: Practice and professional knowing in marketing work

Nicole Gross and Mikko Laamanen
Journal of Marketing Management, Vol.34(13-14), pp.1172-1195
13/11/2018

Abstract

Marketing work professional knowing critical marketing ethnography Case study Technology
This paper examines the knowledge constructs that professionals draw upon when engaging in marketing work. Our conceptual approach stems from a critical analysis of marketing work foregrounding the practitioners’ professional knowledge and practice of marketing work. We identify 13 pertinent knowledge constructs–some of which are illustrated by vignettes–showcasing the shared and multifaceted nature of professional knowledge in a small- and medium-sized enterprise. By exploring how practitioners deploy their knowledge of marketing in practice, we conclude what the marketing discipline can learn from professional knowing. We contribute to the marketing work literature by considering the ontological role of professional knowing in dereifying marketing work from textbook knowledge along with its implications for the critical understanding of the perceived gap between marketing theorising and practice.
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Collaboration types
Domestic collaboration
International collaboration
Citation topics
6 Social Sciences
6.3 Management
6.3.65 Consumer Behavior
Web of Science research areas
Business
Management
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