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When New Product Development Fails in China: Mediating Effects of Voice Behavior and Learning from Failure
Journal article   Peer reviewed

When New Product Development Fails in China: Mediating Effects of Voice Behavior and Learning from Failure

Bang Nguyen, Junsong Chen and David de Cremer
Asia Pacific Business Review, Vol.23(4), pp.559-575
01/07/2017

Abstract

China emotional conflict learning from failure new product development task conflict voice behaviour
This paper investigates conflicts following a new product development (NPD) failure. Conducted in a Chinese business setting, the study examines whether voice behaviour and learning from failure mediate the relationship between task- and emotional conflict emerging from NPD failure. Our findings indicate that voice behaviour and learning from failure are necessary to effectively reduce task and emotional conflict and thus to enhance future NPD. Specifically, it is revealed that emotional conflict leads to a reduced level; and that voice behaviour and learning from failure are significant mediators that influences the relationships between emotional and task conflicts with it.
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Collaboration types
Domestic collaboration
International collaboration
Citation topics
6 Social Sciences
6.3 Management
6.3.48 Organizational Behavior
Web of Science research areas
Business
Management
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