Abstract
Leaders often mask their true emotions to meet workplace demands, but this “surface acting” can trigger a cycle of exhaustion and disengagement that can be hard to break. New research shows that when energy is low, leaders default to faking enthusiasm, which drains them further, making it harder and harder to engage their emotions in a way that resonates with their team. In contrast, “deep acting,” which involves authentically reshaping emotional responses, fosters connection and resilience. Recovery strategies like low-effort relaxation and micro-breaks help leaders recharge and reconnect. By investing in emotional awareness and restoration, leaders can break the spiral, sustain performance, and lead with authenticity, even when facing tough conversations and high-pressure days.