Customer experience at Club Med in Covid times

Report

Brigitte Auriacombe, Maíra Magalhães Lopes and Astrid Chapat

emlyon business school

01/09/2020

Abstract

Customer experience

ethnography

Club Med

covid-19

togetherness

collective emotions

pdf

Full report Covid context and customer experience at CM

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Title: Customer experience at Club Med in Covid times
Creators: Brigitte Auriacombe (Author)
Maíra Magalhães Lopes (Author)
Astrid Chapat (Author)
Publisher: emlyon business school; Ecully
Format: 74 p.
Number of pages: 74 p.
Identifiers: 9917439409453
Academic Unit: emlyon business school
Language: English
Resource Type: Report
Local Fields: 497474