Garanties de services: Proposition d'une typologie et premieres applications operationnelles

Working paper

Garanties de services: Proposition d'une typologie et premieres applications operationnelles

Brigitte Auriacombe and François Mayaux

Cahiers de recherche, 2003/07, EMLYON

emlyon business school

01/05/2003

Abstract

service

garanties

qualité

quality

guarantee

Files and links (1)

pdf

INCIP_GED_FICJOINT_5751Download View

Open Access

Metrics

1 Record Views

Details

Title: Garanties de services
Creators: Brigitte Auriacombe (Author)
François Mayaux (Author)
Contributors: emlyon business school
Creators - without role: Brigitte Auriacombe
François Mayaux
Contributors - without role: emlyon business school
Conference: emlyon business school
Series: Cahiers de recherche; 2003/07
Publisher: EMLYON; Ecully
Format: 1 vol (35 p.)
Number of pages: 1 vol (35 p.)
Identifiers: 9917961509453
Academic Unit: emlyon business school
Language: French
Resource Type: Working paper
Local Fields: 10319